Returns & Refunds

Last updated: June 30, 2026

EntTech Ventures may sell products through third-party marketplace channels. Product availability, checkout, shipping, cancellations, returns, refunds, and order support are handled according to the marketplace policy for the specific order.

Where to start

If you purchased through a marketplace, please start with the order support tools provided by that marketplace. This is usually the fastest way to find shipping updates, return options, refund status, or cancellation options.

How EntTech Ventures can help

If you are not sure where to go, you can contact support@enttechventures.com. EntTech Ventures can help point you toward the correct marketplace support path when possible.

Order details

When contacting support, include the marketplace where you purchased and any non-sensitive order reference information available from that marketplace. Do not email passwords, full payment card numbers, or other sensitive information.